Refund/Return Policy

All returns must be authorized by United Infusion before returning. Product must be returned within 30 day of purchase with an RGA from United Infusion.  After obtaining an RGA, each return must include the following information: 

  •     Customer name and address
  •     RGA number
  •      United Infusion order number

Defective orders are returnable with authorization. Non-defective orders may be returned, provided customer has obtained prior authorization from United Infusion.  Defective product, properly noted damaged product and returns that are the result of a United Infusion error may be returned at United Infusion expense and for a full credit. 

Restocking Fee

Return from Date of Invoice     Restocking Fee Percentage

0 – 30 Days                                       15% plus freight

United Infusion will send a prepaid shipping label to the customer for all returns.   All returns must be sent back to:

911 Fields Drive
Sanford NC 27330